Ordering and Shipping Information

Thank you for visiting Underground Roots!

Please feel free to email us at admin@undergroundroots.net or use the contact us link at the bottom of the page.

Mail checks, money orders and returns to:

Underground Roots

PO BOX 965

La Conner, WA 98257

United States

All funds must be in USD. We will notify customers as soon as possible when their payment has been received. For added security, consider sending payments with tracking or delivery confirmation.

Shipping Information:

Shipping is via USPS 2-3 day Priority mail with tracking. Live plants are shipped on Mondays or Tuesdays only for the shortest possible delivery time. Please allow up to 2 weeks for shipping from when your order is placed. All plants are shipped in 3.5" pots unless otherwise described. If temperatures in your area are extreme, we can request that the post office hold your shipment for pick-up. If you have any questions, please feel free to ask.

International Orders:

We are no longer shipping outside of the United States because of the complexity of legal requirements and expense. For Canadian customers, a ship-to-the-border service is recommended so that you can accompany your "houseplants for personal use" into Canada at the time of importation, avoiding the need for certification and shipping delays.

Cancelled Orders:

Orders that are cancelled and refunded before they are shipped will be completely refunded.